CRYPTO FAQ
Gain actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions that deliver exceptional results.
Is it secure? How are my funds safeguarded?
Your security comes first. Rustig Portex employs bank-level encryption, two-factor authentication (2FA), and cold storage for digital assets. We adhere to stringent financial regulations in Nederland and undergo regular independent audits. Funds are insured against unauthorized access, so you can trade with confidence.
I’ve never invested in cryptocurrency before. Is it complicated?
Certainly not—Rustig Portex is designed for beginners:
- Step-by-step tutorials and 24/7 support
- Practice risk-free with a demo using virtual funds
- Automated tools that handle the heavy lifting for you
- Start small (from just $5) and build your skills as you trade!
How quickly can I withdraw funds to my bank card?
Bank card withdrawals are usually processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are typically completed in under 30 minutes. Processing times may vary based on your bank and verification status.
Why are there no fees? Is there a catch?
We generate revenue through premium features and volume-based partnerships with exchanges, not through user fees. There are no hidden charges—you’ll always see the exact transaction amount before confirming.
Is this service offered in my country?
Yes—Rustig Portex is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view local payment options. We adhere to all applicable local regulations to keep your trading safe and compliant.
How do I decide what to invest in? Do you offer recommendations?
We make crypto investing accessible for beginners! Rustig Portex provides:
- 1. AI-powered recommendations - Receive tailored coin suggestions matched to your risk profile
- 2. Ready-made portfolios - Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
- 3. Live market signals – Real-time buy and sell alerts for leading cryptocurrencies
Additionally, our interactive tutorial helps you learn while you invest!
Where can I find support if I encounter technical issues?
Our support team is available 24/7 via live chat and by email at support@rustig-portex.com.com. For urgent issues, our average response time is under 15 minutes.
Is cryptocurrency legal, and do you comply with the financial regulations in my country?
Yes, cryptocurrency is legal in most countries, and Rustig Portex operates in full compliance with applicable local laws. Here's what you need to know:
- 1. Licensed Service
- Registered with (FinCEN, the FCA, and CySEC)
- Routine audits by independent firms
- 2. Country-Specific Rules
- Automated geo-compliance: Our platform adapts to your country’s regulations
- KYC verification required where mandated by law
- 3. Your Funds Are Safeguarded
- Bank-level security (comparable to your online banking)
- 95% of assets are held in offline cold storage
Visit our Compliance page to check your country’s status, or contact support for more details.
What payment methods do you accept?
